March Features Service: Mental Health Online

March Features Service: Mental Health Online

mental health online home page

This month our featured service is Mental Health Online, who provide free online information, assessment, referral, and treatment for mental health problems. This service, run by Swinburne University and funded by the Australian Federal Government, offers programs and therapist support to help people manage their mental health as well as supporting health professionals to integrate digital mental health into their practice.

Mental Health Online has been providing mental health support since 2009 and have just reached the milestone of supporting 100,000 users! The service saw a significant number of people access their resources during 2020, seeking mental health support during COVID-19.

What is Mental Health Online?

Mental Health Online provides information and support for mental health concerns through their website, helping people understand and address their mental health needs. The website includes a self-assessment tool and online self-help or therapist support programs.

The e-PASS Assessment system is a comprehensive online psychological self-assessment, taking between 10 and 60 minutes to complete.  It includes questions about the user’s mental health, lifestyle factors that can help determine the type and severity of the mental health concern users are experiencing and recommends possible next steps.

Mental Health Online offers online programs for Depression, General Anxiety, Social Anxiety, Obsessive Compulsive Disorder, Panic Disorder, and Post-Traumatic Stress Disorder. They also offer a ‘Made 4 Me’ tailored program, specific to the user’s needs.

Who is Mental Health Online for?

Mental Health Online is designed for Australian adults over the age of 18 who are experiencing mental distress or seeking mental health support. The programs are not suitable for children.

Is there a cost to use Mental Health Online?

There is no cost to access Mental Health Online and all of the programs, whether self-guided or therapist-assisted, are free of charge.

How to access Mental Health Online

Mental Health Online is available at