Free phone and online support for parents and families during family planning, pregnancy and the first year of parenthood. The service is informed by evidence-based mental healthcare and lived experience, and includes self-assessment checklists, phone counselling, a 24/7 chatbot (‘Dot’), information, digital tools, and resources to support perinatal mental health and wellbeing. The Helpline is available Monday to Friday, 9am to 7:30pm and Saturdays between 9am and 4pm. Resources translated into 40 languages.






