About Veterans & Veterans Families Counselling Service

Veterans & Veterans Families Counselling Service (VVCS) provides free and confidential, nation-wide counselling and support for war and service-related mental health conditions, such as posttraumatic stress disorder (PTSD), anxiety and depression.

VVCS also provides relationship and family counselling to address issues that can arise due to the unique nature of military service. VVCS counsellors have an understanding of military culture and can work with clients to find effective solutions for improved mental health and wellbeing.


Who is Veterans & Veterans Families Counselling Service for?

VVCS is for current or former members of the Australian Defence Force and their families.


Is there a cost to use Veterans & Veterans Families Counselling Service?

Calls to VVCS are free, however charges may apply from mobiles and payphones.


How to access Veterans & Veterans Families Counselling Service

Anyone across Australia can contact VVCS via:

  • 24 hour telephone crisis counselling service (1800 011 046)
  • Their website

Veterans & Veterans Families Counselling Service Research and Evaluation

In 2010 the VVCS commissioned a review, called the Service Mix Review (SMR). The SMR was conducted by independent consultants Sue Belsham and Associates, overseen by a steering group which included the Chair of the VVCS National Advisory Committee, Dr Tony Austin. The report contains 27 recommendations, 26 of which have been fully or partially accepted.