An information website and peer support service for young people aged 16-25yrs that helps users understand what’s happening in their lives, connect with supportive people, and build resilience during tough times. The service offers one-on-one online chats with trained peer workers, along with practical tools, tips, and information covering everyday issues and mental health topics. Additional features include ‘Ask ReachOut’, an AI-powered search tool for finding reliable information within ReachOut’s database. ReachOut Parents provides dedicated support for parents and carers of teens aged 12 to 18 years, offering tips, information, and free one-on-one telephone and online professional coaching to support their teen’s positive wellbeing. Not a crisis service.

Read about the research here.