Defence Family Helpline

Defence Family Helpline

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About Defence Family Helpline

The Defence Family Helpline is your first point of call for support, information and connection with your community, including your local DCO team. The Helpline is available 24-7 and is staffed by qualified human services professionals including social workers and psychologists.

You can also email the Helpline on DefenceFamilyHelpline@defence.gov.au and receive a response within 24 hours.


International Families

Australian Defence families who are living overseas can contact the Helpline free of charge by calling their country-specific Freecall number from a landline.

International number

RegionHelpline number
UK (United Kingdom)08000512187
North America/Hawaii/Canada18558093999
Malaysia1800816443
Papua New Guinea000861004