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About Mental Health Online

Mental Health Online is an internet-based treatment clinic for people with mental health problems.

Mental Health Online offers:

  • High quality information about high prevalence mental health disorders
  • Assessment: The online assessment tool (ePASS) screens for 21 disorders. On completion of the assessment, consumers are provided with a feedback report summarising diagnoses / clinical problems and their severity.
  • Treatment programs: After completing the assessment, consumers can register in a treatment program targeted at a single clinical disorder, or a multi-disorder program, which targets up to three disorders in a program that is also tailored to the client’s age and gender
  • Options for treatment delivery: Clients who enrol in a treatment program can choose to obtain additional support from a clinician trained in the delivery of online treatment (an eTherapist). Treatment modalities that are available via the MHO Communications Centre include email, instant messaging, audio chat, video chat, and interaction in a ‘virtual clinic’.

Who is Mental Health Online for?

Users must be over 18 in order to utilise the Mental Health Online assessment and treatment services.

Treatment programs for the following disorders / clinical issues are available:
- Bulimia
- Depression (*)
- Generalised Anxiety Disorder (*)
- Hoarding disorder
- Obsessive Compulsive Disorder (*)
- Panic Disorder (*)
- Posttraumatic Stress Disorder (*)
- Primary insomnia
- Problem gambling
- Progressive relaxation
- Social Anxiety Disorder (*)
- Wellness / stress management
(*) indicates that treatment material for this disorder can be delivered as a component of the multi-disorder program


Is there a cost to use Mental Health Online?

The majority of the services available via Mental Health Online are free, including the online assessment, access to self-help programs, and access to treatment that is under investigation as part of a research study.

The only service that is associated with a cost to the client is access to the therapist-assisted version of treatment programs, however this cost is deliberately kept low to facilitate access to treatment ($120.00 for 12 weeks of treatment access).


How to access Mental Health Online's services

Prior to utilising the online assessment and treatment services users are required to register and create an account. To register for an account, users requires a valid email address and a unique password.

Healthcare professionals are able to register for an account that enables ongoing, free access to treatment materials. To register for a healthcare professional account, the clinician is directed to the registration form, located at: Health Professional Enquiry. There is no official online portal that allows health practitioners to refer an individual to the service. Health practitioners are, however, encouraged to liaise with the MHO team, who will consider such requests on a case by case basis, and facilitate the desired treatment if possible.


Mental Health Online Research and Evaluation

Before a program is made generally available on the site, its clinical effectiveness and ease of use is tested. Programs with proven efficacy are available to all consumers, while programs that are new to the site are initially only offered to clients who are willing to participate in a research study, and who are aware of the unproven effectiveness of the treatment.

A list of related research citations can be found on Mental Health Online's website.